Technology Update

Currently Implemented Technology

  • We offer patients’ facilities to book, view, amend, cancel and print appointments online.
  • We offer the facility for all patients to order medication online, view and print a list of their repeat prescriptions or medicines and appliances (Although a new service is pending). 
  • We offer the facility for patients to view the allergies they have registered with the surgery(Although a new service is pending) .
  • We offer the option of checking in for your appointment using the electronic sign in machine to indicate that you have arrived for your appointment, this should avoid you having to wait in a queue to sign in, all the system asks for is your date of birth and surname initial to identify you.
  • The information on this website is updated regularly by practice staff when new information is needed to be relayed or current information is considered out of date.
  • Services are provided to be able to complete the friends and family test electronically at the Lister House surgery in Wiveliscombe.
  • We provide regular updates to patient via email to those patients who have registered an email address (who have not chosen to exempt from email contact).
  • Should you move surgery your electronic record is transferred to the new practice as part of the transfer.
  • The practice has card payment facilities
  • The Waiting Room provides patient information via a large television screen.
  • Summary Care Record is an electronic record, which contains information about the medicines you take, allergies you suffer from and any bad reactions to medicines you have had. Having this information stored in one place makes it easier for healthcare staff to treat you in an emergency, or when your GP practice is closed, this information is available to healthcare services unless you specifically opt-out (please ask at reception). More information on the Summary Care Record can be seen at: https://digital.nhs.uk/summary-care-records
  • The practice policy is to sent patients electronic copies of non-urgent request letters such as request to book a non-urgent appointment via email, in an attempt to reduce practice costs and get the letter to patients more efficiently.

We will continue to be proactive and publicise and promote our services to our practice patients through the practice website, practice waiting room leaflets, posters, email (if appropriate) and the Patient Participation Group.

Lister House Surgery