Pre-Pay Certificates

Patients who have to pay for more than 4 prescription items in 3 months or 14 items in 12 months may find it cheaper to buy a pre-payment certificate (PPC).

You can buy a PPC Online, by post (using for FP95, available at the surgery) or by phone. Ring 0845 850 0030 to buy one over the phone using your credit or debit card.

About the PPC

You can only use the PPC for your own NHS prescriptions. The PPC will start from the date of your application, or phone call, unless you ask for a different start date and can be up to one month earlier or one month later than the date of your application or phone call.

Remember to apply for a new PPC in good time; otherwise, you will have to pay charges when your old PPC runs out.


If you have to pay a prescription charge while you are waiting for your PPC, you cannot get a refund unless you have an NHS receipt. The NHS receipt form is an FP57 (England). The pharmacist or dispensing doctor can only issue an FP57 at the time you pay a prescription charge; they cannot give you one later. You can claim for the refund of prescription charges up to 3 months after paying. The FP57 form tells you what to do.

Refunds of PPC fees

If you wish to claim a refund of your PPC fee, please send the original certificate, proof of entitlement, where possible e.g. the benefit award notice or the death certificate to the PPD and tell them why you want a refund. You should send your letter, proof of entitlement and the certificate to: PPD, P.O. Box 845, Newcastle upon Tyne, NE99 2DE.

A full refund may be claimed for 3 or 12 month PPC fees if, within the first month, you become entitled to free prescriptions or the holder dies.

For further information, visit the NHS Business Service Authority.

NHS staff, patients and visitors must continue to wear face coverings in healthcare settings, unless they are exempt.

Please help us reduce the risk of infection for our staff and patients by following this guidance.